Every member of the Terry Costa Team has one thing in common: an unending commitment to creating “Dreams within Reach” by providing fashion-forward, cost effective merchandise with uncompromising service. From your first formal dance to your wedding day to your grandchildrens’ wedding day every member of the Terry Costa Team is dedicated to helping you select the perfect garment (and all the finishing touches!) that will enhance all the important memories of your life.
Our staff is unique in that our entire operations team is housed under one roof. That means the bridal or fashion consultant helping you choose the perfect look for your perfect night may very well be the buyer who purchased the style right off the runway! Our team is empowered to make important decisions effectively and quickly, without the delay and frustrations you may experience at other boutiques.
What does it take to be a Terry Costa Team member???
- Positive attitude
- Dedication to exceptional customer service
- Available during peak hours (weekends)
- Energetic and outgoing
- Able to apply common sense and think “outside the box” in order to satisfy every customer’s every desire!
Full-time Team Members enjoy plenty of perks, including health care options, paid vacation time and paid holidays, employee discounts and much more!
Positions that may become available in the future:
Executive Team Members: The Terry Costa Executive Team works tirelessly to cultivate a cohesive and cooperative culture within our team. We know our guests recognize our commitment to teamwork and appreciate the full-service shopping experience at Terry Costa. Our Executive Team offices are located only a few feet from the sales floor, allowing for a hands-on experience with our guests that we appreciate and value. Nearly all of our Executive Team members are former Terry Costa Interns, all are college graduates, and all were promoted from within. Terry Costa Executive team members are dedicated to the Terry Costa business, brand, and most importantly, YOU!
Fashion Consultants: Our fashion consultants are dedicated to our guests, first and foremost. Their experiences are varied and valued but all share a common passion for fashion and commitment to our guests. All our fashion consultants are hard-workers, creative thinkers and genuinely excited about the opportunity to assist our guests in their search for a fabulous fashion find for prom, homecoming or charity event. Day to day responsibilities include maintaining and advancing your client list, contacting customers re: events, sales and new arrivals, maintaining their dressing rooms and department in general, providing input and suggestions regarding buying decisions and practices, etc. Must have a clear understanding of our inventory tracking system and a basic knowledge of technology (provided at training). Previous experience is not required--our training sessions and materials will provide you will all the tools you need to master our systems. Must be available at peak times, including nights and weekends.
Receptionists and Cashiers: When our clients first enter Terry Costa they will always be greeted by a cheerful, eager face, ready to point them in the right direction. Our receptionists are responsible for providing exceptional customer service to our phone-in customers and help us process orders and maintain our customer database. Our receptionists and cashiers make sure each shopping experience is a positive one, from the time our guests walk through the front door to the moment we hand them their gorgeous gown in the iconic Terry Costa striped bag! The best applicants will have basic math skills and a willingness to learn a unique system of inventory tracking and POS system. Previous experience is not required--our training sessions and materials will provide you will all the tools you need to master our systems. Must be available at peak times, including nights and weekends.
Part-time and Seasonal Team Members: The Terry Costa team works tirelessly year-round but we are especially busy from January to May during Prom and Bridal season. This is the time when we are fortunate enough to be reunited with our part-time seasonal help! These team members share our full-time team members’ dedication to helping you select the perfect garment for all your springtime celebrations. Part time team members join us on the weekends during our peak season, helping us maintain the highest level of customer service, even during in our highest-volume days and during our exciting events.
Support Team Members: Support team members are a crucial part of our team’s success! Support members ensure every detail of our store is maintained at the highest level. They take pride in safeguarding our stock, making sure garments are rehung properly and merchandise is orderly and tidy on our sales floor. This creates the best possible shopping experience and allows our fashion and bridal consultants to focus completely on our guests, providing the highest level of customer service.