Career Opportunities

 

We are currently interviewing for Bridal Consultants and Customer Service Team Members (scroll down to view this position). 

 

Bridal Sales Consultant

Position Summary

Job Title: Bridal Sales Consultant

Department: Customer Service

Job Classification: Full-time Employee, Non-Exempt     

Total Compensation: Current consultants average $15-$30 per hour with commissions

Base Compensation: $10.00 to $15.00 an hour depending on skill set

Commissions: This position is eligible for additional commissions based on sales

Benefits: Full-Time Benefits package and more. Must work 35 Hours a Week

Work-site Location: 12817 Preston Road, Suite 138, Dallas, TX 75230

Shift and Schedule: Must be available Weekends and Evenings

Start Date: ASAP

Benefits and Total Rewards and More...

At Terry Costa, our team members are the most important part of our business because of the interaction and service we deliver to our customers every day.  This appreciation for our team is reflected in the benefits Terry Costa is proud to offer employees and their families, including:

 All Team members enjoy plenty of perks, including,

  • Fun, Fashionable Environment
  • Overtime Opportunities
  • Endless Bonus Opportunities
  • Great Employee Discounts
  • Catered Lunches and Snacks
  • Coffee and Water Cooler
  • Opportunities to be involved in Fashion Shows, Photo Shoots, Market Prep and Attendance
  • And much more!

 Full-time Team Members also enjoy,

  • Great health benefits through Blue Cross Blue Shield
  • Paid Vacation Time after one year
  • Paid Holidays

Top Reasons Professionals Work at Terry Costa

Competitive Pay

Our compensation plans are above the market average. We choose to pay more because we expect more...and we reward more!

We Make a Real Difference

Working at Terry Costa gives our team members an opportunity every day to be part of an unforgettable experience in an individual's life as they make one of the most important purchases for the most emotional and memorable moments in their life.

Professional Development

Being a part of the Terry Costa family gives you a unique opportunity to learn and see what it takes for a small business to thrive in today's economy – and beyond. We’re paying you to become more valuable!

Our Open-Door Policy Means We Listen

If you like "open doors," Terry Costa is the right place for you. There are no doors between you and the executive offices. You have the  opportunity to learn marketing, buying, merchandising and much more with constant access to management.

More than a Job – Much More!

This is not just a "retail" opportunity. This is a growing  thriving business with no limitations.

Meet Your Success Executive Team

The most successful businesspeople, entrepreneurs and athletes have coaches and mentors. At Terry Costa, you have access to coaches and mentors also!  Meet your Success Support Team...

Tina Loyd  |  Owner / CEO. Self-made entrepreneur of multi-million-dollar business and growing.  Manager all  entities of Terry Costa Inc.

Sergio Armas  |  Creative Director & Executive Buyer. Social media genius w/ nearly 1M followers on TikTok.

Kristyn Huckeba  |  Employee Engagement and Bridal Department Director. Earned MA in Media Industry Studies, Kristyn is the leading spokesperson for the company in addition to assisting in managing the TC Team.  Under her leadership, the Bridal Department has grown immensely! 

Christina Towell  |  Outreach Director. UNT graduate and TC genius and innovator, Christina has  implemented a software system at Terry Costa and has built several websites.

Natasha Else  |  Operations Manager. UNT graduate and operator/controller of multi-million-dollar business and growing. The ROCK of TC.

Joey Lanza  |  Merchandising Manager and Buyer. Merchandising magical genius! Decades of experience with the TC team and creator of the iconic TC Window.  Leading department head with great growth.

Our Culture. Our Commitment. Our Customers.

Every member of the Terry Costa Team has one thing in common:  an unending commitment to creating “Dreams within Reach” by providing fashion-forward, cost effective merchandise with uncompromising service.  From your first formal dance to your wedding day to your grandchildren’s’ wedding day every member of the Terry Costa Team is dedicated to helping you select the perfect garment (and all the finishing touches!) that will enhance all the important memories of your life.

Our staff is unique in that our entire operations team is housed under one roof.  That means the bridal or fashion consultant helping you choose the perfect look for your perfect night may very well be the buyer who purchased the style right off the runway!  Our team is empowered to make important decisions effectively and quickly, without the delay and frustrations you may experience at other companies.

What does it take to be a Terry Costa Team member???

  • Positive attitude
  • Dedication to exceptional customer service
  • Self-starting
  • Available during peak hours (weekends)
  • Energetic and outgoing
  • Able to apply common sense and
    think “outside the box” to satisfy every customer’s every desire!

Hours of Operation

We are open the following hours:

  • Monday-Thursday: 10:00am - 8:00pm
  • Friday and Saturday: 10:00am - 7:00pm
  • Sunday: 12:00pm - 6:00pm

All team members need to be available to work weekends.


Position Overview

 

As a Bridal Sales Consultant, your commitment to the customer and

the Terry Costa service standards will create a positive experience and

an outcome that exceeds expectations for every Customer.

As a Bridal Sales Consultant, you are responsible for providing extraordinary customer service and serve as an advisor, helping each Customer find the dress of her dreams and confidently complete her look.

Our most successful Sales Consultants are positive, high energy, self-motivated individuals with upbeat, outgoing personalities and excellent communication skills. They are self-sufficient and able to see their section/dressing room as their own business and run it as such. They listen to the Customer and serve each Customer in a genuine, sincere, and patient way – each and every time.

Required Education and Experience

  • Must be at least 16 years of age
  • Previous Retail Customer Service or Retail Sales experience a plus
  • Previous experience in a hospitality environment strongly preferred
  • Must have leadership skills to act as the liaison between customer and management
  • Must be able to work weekends

Required Skills and Capabilities

  • Must have basic computer knowledge and skills
  • Must be able to speak, read and write English
  • Must have excellent customer service skills
  • Must have excellent communication skills, able to communicate clearly and professionally with customers and coworkers
  • Must be effective at listening to, understanding, and clarifying needs expressed by guests
  • Must be able to approach all guests and other team members in an attentive, friendly, courteous and service-oriented manner
  • Must thrive in a fast-paced, busy environment
  • Must be able to remain calm and courteous, especially during times of high volume
  • Able to be able to multi-task and be flexible to handle frequent changes in priorities
  • Able to comprehend instructions and retain information

Personal Attributes

  • Must be outgoing and have great people skills
  • Must be able to work well in a team environment and show appreciation to others
  • Must be able to get along with other employees to work out problems and resolve conflicts
  • Must have great attention to detail
  • Must have professional and presentable appearance
  • Must be self-motivated, disciplined and willing to continually improve
  • Must be sensitive to the needs of our guests have a heart to serve them to their satisfaction
  • Must be punctual and dependable able to work flexible schedules

Duties and Responsibilities

  • Welcome guests in a friendly, upbeat and positive manner
  • Make sure that guests and others in their party are happy and feel cared for
  • Learn and know products in order to advise and direct customers
  • Consistently honor all service commitments, outfitting each customer head to toe
  • Sell the gown, headpiece, foundations, shoes, jewelry, etc. to outfit and accessorize the bridal party
  • Maximize sales and customer satisfaction by providing superior service with every customer visit
  • Know Terry Costa merchandise and build on product knowledge on an ongoing basis
  • Support store management by assisting in other responsibilities, including maintaining areas of responsibility, inventory counts and merchandising the sales floor
  • Work independently managing their section/dressing room as their own business and run it as such
  • Promote and support a “team” work environment by cooperating and helping co-workers
  • Support new team members by positively reinforcing successful performance and offering assistance as needed
  • Project Terry Costa’s brand by being genuinely friendly and caring, and by taking pride in all work

Physical and Schedule Requirements

  • Must be able to sit/stand/walk for an entire shift (5-12 hours a day)
  • Must be able to work weekends
  • Must be able to hear, see and speak, and have manual dexterity to complete all job duties
  • Must be able to lift at least 25 pounds

Customer Service Cashier

Position Summary

Job Title: Customer Service-Cashier

Department: Customer Service

Job Classification: Full-time Employee, Non-Exempt     

Compensation: $10.00 to $20.00 per hour

Benefits: Full-Time Benefits package and more

Work-site Location: 12817 Preston Road, Suite 138, Dallas, TX 75230

Shift and Schedule: Must be available Weekends

Start Date: ASAP

Benefits and Total Rewards and More...

At Terry Costa, our team members are the most important part of our business because of the interaction and service we deliver to our customers every day.  This appreciation for our team is reflected in the benefits Terry Costa is proud to offer employees and their families, including:

All Team members enjoy plenty of perks, including,

  • Fun, Fashionable Environment
  • Overtime Opportunities
  • Endless Bonus Opportunities
  • Great Employee Discounts
  • Catered Lunches and Snacks
  • Coffee and Water Cooler
  • Opportunities to be involved in Fashion Shows, Photo Shoots, Market Prep and Attendance
  • And much more!

Full-time Team Members also enjoy:

  • Great health benefits through Blue Cross Blue Shield
  • Paid Vacation Time after one year
  • Paid Holidays

Top Reasons Professionals Work at Terry Costa

Competitive Pay

Our compensation plans are above the market average. We choose to pay more because we expect more...and we reward more!

We Make a Real Difference

Working at Terry Costa gives our team members an opportunity every day to be part of an unforgettable experience in an individual's life as they make one of the most important purchases for the most emotional and memorable moments in their life.

Professional Development

Being a part of the Terry Costa family gives you a unique opportunity to learn and see what it takes for a small business to thrive in today's economy – and beyond. We’re paying you to become more valuable!

Our Open-Door Policy Means We Listen

If you like "open doors," Terry Costa is the right place for you. There are no doors between you and the executive offices. You have the  opportunity to learn marketing, buying, merchandising and much more with constant access to management.

More than a Job – Much More!

This is not just a "retail" opportunity. This is a growing  thriving business with no limitations.

Meet Your Success Executive Team

The most successful businesspeople, entrepreneurs and athletes have coaches and mentors. At Terry Costa, you have access to coaches and mentors also!  Meet your Success Support Team...

Tina Loyd  |  Owner / CEO. Self-made entrepreneur of multi-million-dollar business and growing.  Manager all  entities of Terry Costa Inc.

Sergio Armas |  Creative Director & Executive Buyer. Social media genius w/ nearly 1M followers on TikTok.

Kristyn Huckeba  |  Employee Engagement and Bridal Department Director. Earned MA in Media Industry Studies, Kristyn is the leading spokesperson for the company in addition to assisting in managing the TC Team.  Under her leadership, the Bridal Department has grown immensely! 

Christina Towell  |  Outreach Director. UNT graduate and TC genius and innovator, Christina has  implemented a software system at Terry Costa and has built several websites.

Natasha Else  |  Operations Manager. UNT graduate and operator/controller of multi-million-dollar business and growing. The ROCK of TC.

Joey Lanza  |  Merchandising Manager and Buyer. Merchandising magical genius! Decades of experience with the TC team and creator of the iconic TC Window.  Leading department head with great growth.

Our Culture. Our Commitment. Our Customers.

Every member of the Terry Costa Team has one thing in common:  an unending commitment to creating “Dreams within Reach” by providing fashion-forward, cost effective merchandise with uncompromising service.  From your first formal dance to your wedding day to your grandchildren’s’ wedding day every member of the Terry Costa Team is dedicated to helping you select the perfect garment (and all the finishing touches!) that will enhance all the important memories of your life.

Our staff is unique in that our entire operations team is housed under one roof.  That means the bridal or fashion consultant helping you choose the perfect look for your perfect night may very well be the buyer who purchased the style right off the runway!  Our team is empowered to make important decisions effectively and quickly, without the delay and frustrations you may experience at other companies.

 What does it take to be a Terry Costa Team member???

  • Dedication to exceptional customer service
  • Self-starting
  • Available during peak hours (weekends)
  • Energetic and outgoing
  • Able to apply common sense and
    think “outside the box” to satisfy every customer’s every desire!

Hours of Operation

We are open the following hours:

  • Monday-Thursday: 10:00am - 8:00pm
  • Friday and Saturday: 10:00am - 7:00pm
  • Sunday: 12:00pm - 6:00pm

All team members need to be available to work weekends

Position Overview

As a Customer Service-Cashier, you are a "people person" and genuinely enjoy being the first impression and final word with our guests.

 

As a Customer Service-Cashier, your commitment to the Customer and the Terry Costa service standards reinforces a positive experience and that exceeds expectations for every Customer.

Our most successful Customer Service-Cashier are positive, high energy, self-motivated individuals with upbeat, outgoing personalities and excellent communication skills. They responsible for creating and supporting great customer relationships by delivering superior customer service. They are also flexible with the ability to multitask and thrive in a fun, inspiring and fast-paced store environment. Customer Service-Cashiers assist wherever necessary and serve each Customer in a welcoming, genuine, sincere, and patient way – each and every time.

Required Education and Experience

  • Must be at least 16 years of age
  • Previous Retail Customer Service or Retail Sales experience a plus
  • Previous experience in a hospitality environment strongly preferred
  • Must have leadership skills to act as the liaison between customer and sales team
  • Must be able to work weekends

Required Skills and Capabilities

  • Must have basic computer knowledge and skills
  • Must have the ability to perform general math computations
  • Must be able to speak, read and write English
  • Must have excellent customer service skills
  • Must have excellent communication skills, able to communicate clearly and professionally with customers and coworkers
  • Must be effective at listening to, understanding, and clarifying needs expressed by guests
  • Must be able to approach all guests and other team members in an attentive, friendly, courteous and service-oriented manner
  • Must thrive in a fast-paced, busy environment
  • Must be able to remain calm and courteous, especially during times of high volume
  • Able to be able to multi-task and be flexible to handle frequent changes in priorities
  • Able to comprehend instructions and retain information

Personal Attributes

  • Must be outgoing and have great people skills and customer service focused
  • Must be able to work well in a team environment and show appreciation to others
  • Must be able to get along with other employees to work out problems and resolve conflicts
  • Must have great attention to detail
  • Must have professional and presentable appearance
  • Must be sensitive to the needs of our guests have a heart to serve them to their satisfaction
  • Must be punctual and dependable able to work flexible schedules

Duties and Responsibilities

  • Handle each register transaction professionally and in a friendly manner including ringing up sales and closing register
  • Process POS transactions efficiently and comply with all policies and procedures while creating a memorable experience
  • Support the achievement of email capture through positive engagement with customers
  • Deliver an extraordinary experience while resolving Customers’ inquiries quickly and accurately
  • Support sales goals by utilizing suggestive selling techniques to complete Customer purchases
  • Professionally handle phone calls and any customer service issues
  • Assist with merchandise returns and assist customers in a timely, efficient and courteous manner delivering superior customer service.
  • Follow policies and procedures for markdowns, re-ticketing, sensoring, and inventory control
  • Assist fashion Consultants in determining customers’ needs and resolving all client issues
  • Respond to phone and online inquiries to support the omni-channel customer experience
  • Maintain knowledge of the sales floor and all products
  • Assist store team with preparation and execution of annual inventory, set up and signage of promotional events and other duties as required
  • Promote and support a “team” work environment by cooperating and helping co-workers
  • Support new team members by positively reinforcing successful performance and offering assistance as needed
  • Project Terry Costa’s brand by being genuinely friendly and caring, and by taking pride in all work

Physical and Schedule Requirements

  • Must be able to sit/stand/walk for an entire shift (5-12 hours a day)
  • Must be able to work flexible schedules including evenings, weekends and holidays
  • Must be able to hear, see and speak, and have manual dexterity to complete all job duties
  • Must be able to lift at least 25 pounds

 

Bridal Consultants

Job Title: Bridal Sales Consultant

Department: Customer Service

Job Classification: Full-time Employee, Non-Exempt

Total Compensation: Current consultants average $15-$30 per hour with commissions

Base Compensation: $10.00 to $15.00 an hour depending on skill set

Commissions: This position is eligible for additional commissions based on sales

Benefits: Full-Time Benefits package and more (must work an average of 35 hours a week or more)

Work-site Location: 12817 Preston Road, Suite 138, Dallas, TX 75230

Shirt and Schedule: Must be available to work Weekends and Evenings

Start Date: ASAP

Customer Service - Cashier

Job Title: Customer Service-Cashier

Department: Customer Service

Job Classification: Full-time Employee, Non-Exempt

Compensation: $10.00 to $20.00 per hour

Benefits: Full-Time Benefits package and more

Work-site Location: 12817 Preston Road, Suite 138, Dallas, TX 75230

Shift and Schedule: Must be available Weekends

Start Date: ASAP