Hours of Operation

We are open the following hours:

• Monday-Thursday: 10:00am - 8:00pm
• Friday and Saturday: 10:00am - 7:00pm
• Sunday: 12:00pm - 6:00pm

All team members need to be available to work weekends.

We're Currently Looking to Fill the Following Positions: 

Bridal Sales Consultant

Are you passionate about fashion, celebrating love stories, and creating unforgettable moments? Join Terry Costa, one of the most trusted names in bridal and formalwear, as a Bridal Consultant at our Dallas, Texas location.

At Terry Costa, we don’t just sell dresses—we empower confidence and celebrate milestones. Our team is united by a shared purpose: to serve every guest with integrity, care, and a joyful spirit. Whether it's a wedding gown or a once-in-a-lifetime prom look, our stylists play a key role in making dreams a reality.

Position Summary

Job Title: Bridal Sales Consultant

Department: Customer Service

Job Classification: Full-time Employee, Non-Exempt     

Total Compensation: Current consultants average $15-$30 per hour with commissions

Base Compensation: $10.00 to $15.00 an hour depending on skill set

Commissions: This position is eligible for additional commissions based on sales

Benefits: Full-Time Benefits package and more. Must work 35 Hours a Week

Work-site Location: 12817 Preston Road, Suite 138, Dallas, TX 75230

Shift and Schedule: Must be available Weekends and Evenings

Start Date: ASAP

Position Overview

As a Bridal Sales Consultant, your commitment to the customer and

the Terry Costa service standards will create a positive experience and

an outcome that exceeds expectations for every Customer.

As a Bridal Sales Consultant, you are responsible for providing extraordinary customer service and serve as an advisor, helping each Customer find the dress of her dreams and confidently complete her look.

Our most successful Sales Consultants are positive, high energy, self-motivated individuals with upbeat, outgoing personalities and excellent communication skills. They are self-sufficient and able to see their section/dressing room as their own business and run it as such. They listen to the Customer and serve each Customer in a genuine, sincere, and patient way – each and every time.

Required Education and Experience

• Must be at least 16 years of age
• Previous Retail Customer Service or Retail Sales experience a plus
• Previous experience in a hospitality environment strongly preferred
• Must have leadership skills to act as the liaison between customer and management
• Must be able to work weekends

Required Skills and Capabilities

• Must have basic computer knowledge and skills
• Must be able to speak, read and write English
• Must have excellent customer service skills
• Must have excellent communication skills, able to communicate clearly and professionally with customers and coworkers
• Must be effective at listening to, understanding, and clarifying needs expressed by guests
• Must be able to approach all guests and other team members in an attentive, friendly, courteous and service-oriented manner
• Must thrive in a fast-paced, busy environment
• Must be able to remain calm and courteous, especially during times of high volume
• Able to be able to multi-task and be flexible to handle frequent changes in priorities
• Able to comprehend instructions and retain information

Personal Attributes

• Must be outgoing and have great people skills
• Must be able to work well in a team environment and show appreciation to others
• Must be able to get along with other employees to work out problems and resolve conflicts
• Must have great attention to detail
• Must have professional and presentable appearance
• Must be self-motivated, disciplined and willing to continually improve
• Must be sensitive to the needs of our guests have a heart to serve them to their satisfaction
• Must be punctual and dependable able to work flexible schedules

Duties and Responsibilities

• Welcome guests in a friendly, upbeat and positive manner
• Make sure that guests and others in their party are happy and feel cared for
• Learn and know products in order to advise and direct customers
• Consistently honor all service commitments, outfitting each customer head to toe
• Sell the gown, headpiece, foundations, shoes, jewelry, etc. to outfit and accessorize the bridal party
• Maximize sales and customer satisfaction by providing superior service with every customer visit
• Know Terry Costa merchandise and build on product knowledge on an ongoing basis
• Support store management by assisting in other responsibilities, including maintaining areas of responsibility, inventory counts and merchandising the sales floor
• Work independently managing their section/dressing room as their own business and run it as such
• Promote and support a “team” work environment by cooperating and helping co-workers
• Support new team members by positively reinforcing successful performance and offering assistance as needed
• Project Terry Costa’s brand by being genuinely friendly and caring, and by taking pride in all work

Physical and Schedule Requirements

• Must be able to sit/stand/walk for an entire shift (5-12 hours a day)
• Must be able to work weekends
• Must be able to hear, see and speak, and have manual dexterity to complete all job duties
• Must be able to lift at least 25 pounds

Customer Service Cashier

Are you warm, welcoming, and quick on your feet? Do you love helping people feel seen, celebrated, and taken care of from the moment they walk in the door? Join Terry Costa, Dallas’s go-to destination for bridal and formalwear, as a Cashier / Concierge and play a vital role in delivering our signature guest experience.

At Terry Costa, we believe first and last impressions matter most. Our Cashier / Concierge team is the heartbeat of our infamous shop—greeting guests with genuine hospitality, guiding their initial experience, and ensuring every visit ends on a high note.

Position Summary

Job Title: Customer Service-Cashier

Department: Customer Service

Job Classification: Full-time Employee, Non-Exempt     

Compensation: $10.00 to $20.00 per hour

Benefits: Full-Time Benefits package and more

Work-site Location: 12817 Preston Road, Suite 138, Dallas, TX 75230

Shift and Schedule: Must be available Weekends

Start Date: ASAP

What You’ll Do:

• Create a welcoming and professional environment for all guests upon arrival

• Check in customers and direct them to the right consultant or department

• Handle phone calls, appointment bookings, and client questions with care and efficiency

• Finalize purchases and process payments with accuracy and attention to detail

• Assist with day-to-day store flow

• Support consultants and leadership with smooth guest transitions from start to finish

What We Value:

• Integrity: Do the right thing—always

• Progress: We support each other and succeed together

• Commitment: Love what you do and bring positive energy

• Excellence: Every guest deserves our best, every time

• Respect: Be yourself, and help others feel safe to do the same

What You Bring:

• Friendly, upbeat personality and professional communication skills

• Ability to multitask and stay calm in a high-energy retail setting

• Comfort with basic computer systems and POS technology

• Weekend and evening availability is a must

• Previous experience in customer service or retail is helpful but not required

Why You’ll Love Working Here:

• A positive, uplifting work culture rooted in values and mutual respect

• The chance to be part of joyful milestones every day

• Opportunities for growth and leadership development

• Competitive pay with performance incentives

• Employee discounts on gowns, accessories, and more

Apply Now In-Store or email your resume to support@terrycosta.com

#NowHiring #TerryCosta #ReceivingJobs #DallasJobs #RetailCareers #BehindTheScenes #WomenInBusiness

Position Overview

As a Customer Service-Cashier, you are a "people person" and genuinely enjoy being the first impression and final word with our guests.

As a Customer Service-Cashier, your commitment to the Customer and the Terry Costa service standards reinforces a positive experience and that exceeds expectations for every Customer.

Our most successful Customer Service-Cashier are positive, high energy, self-motivated individuals with upbeat, outgoing personalities and excellent communication skills. They responsible for creating and supporting great customer relationships by delivering superior customer service. They are also flexible with the ability to multitask and thrive in a fun, inspiring and fast-paced store environment. Customer Service-Cashiers assist wherever necessary and serve each Customer in a welcoming, genuine, sincere, and patient way – each and every time.

Required Education and Experience

• Must be at least 16 years of age
• Previous Retail Customer Service or Retail Sales experience a plus
• Previous experience in a hospitality environment strongly preferred
• Must have leadership skills to act as the liaison between customer and sales team
• Must be able to work weekends

Required Skills and Capabilities

• Must have basic computer knowledge and skills
• Must have the ability to perform general math computations
• Must be able to speak, read and write English
• Must have excellent customer service skills
• Must have excellent communication skills, able to communicate clearly and professionally with customers and coworkers
• Must be effective at listening to, understanding, and clarifying needs expressed by guests
• Must be able to approach all guests and other team members in an attentive, friendly, courteous and service-oriented manner
• Must thrive in a fast-paced, busy environment
• Must be able to remain calm and courteous, especially during times of high volume
• Able to be able to multi-task and be flexible to handle frequent changes in priorities
• Able to comprehend instructions and retain information

Personal Attributes

• Must be outgoing and have great people skills and customer service focused
• Must be able to work well in a team environment and show appreciation to others
• Must be able to get along with other employees to work out problems and resolve conflicts
• Must have great attention to detail
• Must have professional and presentable appearance
• Must be sensitive to the needs of our guests have a heart to serve them to their satisfaction
• Must be punctual and dependable able to work flexible schedules

Duties and Responsibilities

• Handle each register transaction professionally and in a friendly manner including ringing up sales and closing register
• Process POS transactions efficiently and comply with all policies and procedures while creating a memorable experience
• Support the achievement of email capture through positive engagement with customers
• Deliver an extraordinary experience while resolving Customers’ inquiries quickly and accurately
• Support sales goals by utilizing suggestive selling techniques to complete Customer purchases
• Professionally handle phone calls and any customer service issues
• Assist with merchandise returns and assist customers in a timely, efficient and courteous manner delivering superior customer service.
• Follow policies and procedures for markdowns, re-ticketing, and inventory control
• Assist fashion Consultants in determining customers’ needs and resolving all client issues
• Respond to phone and online inquiries to support the omni-channel customer experience
• Maintain knowledge of the sales floor and all products
• Assist store team with preparation and execution of annual inventory, set up and signage of promotional events and other duties as required
• Promote and support a “team” work environment by cooperating and helping co-workers
• Support new team members by positively reinforcing successful performance and offering assistance as needed
• Project Terry Costa’s brand by being genuinely friendly and caring, and by taking pride in all work

Physical and Schedule Requirements

• Must be able to sit/stand/walk for an entire shift (5-12 hours a day)
• Must be able to work flexible schedules including evenings, weekends and holidays
• Must be able to hear, see and speak, and have manual dexterity to complete all job duties
• Must be able to lift at least 25 pounds